Privacy Policy
At Blue Butterfly Flooring, we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or use our services. Please read it carefully to understand our practices regarding your personal data.
- Data Controller
The data controller responsible for your personal data is:
Blue Butterfly Flooring
82 Chartfield Road
Cambridge
CB1 9JY
United Kingdom
Email: info@emilycampbell.co.uk
- Information We Collect
2.1 Personal Information
We may collect the following personal information when you interact with our website or services:
- Name
- Email address
- Telephone number
- Postal address
- Enquiry details
2.2 Non-Personal Information
We may also collect non-identifiable data such as:
- IP address
- Browser type and version
- Operating system
- Pages visited and access times
- How We Use Your Information
We process your data only where we have a lawful basis under UK GDPR:
- To perform a contract – to provide goods and services you request.
- With your consent – for example, when you sign up to receive marketing updates.
- For our legitimate interests – such as improving our website and services, provided these interests are not overridden by your rights.
- To comply with legal obligations – where we must retain or share data for regulatory reasons.
- Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Customer enquiries: up to 12 months after your last contact with us.
- Contractual and billing records: up to 7 years (to comply with UK tax and accounting laws).
- Marketing subscriptions: until you withdraw your consent.
After this period, your personal data will be securely deleted or anonymised.
- Cookies
We use cookies to enhance your browsing experience. Cookies may be required for site functionality, performance monitoring, and analytics. You may manage or disable cookies in your browser settings.
- Data Sharing
We do not sell your data. We may share your information with:
- Trusted third-party service providers (e.g. website hosting, IT support, payment processors).
- Regulators, law enforcement, or legal authorities if required.
If personal data is transferred outside the UK/EEA, we ensure that it is protected by appropriate safeguards (such as UK adequacy regulations or Standard Contractual Clauses).
- Data Security
At Blue Butterfly Flooring, we take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
- Your Rights
Under UK GDPR, you have the following rights:
- Right of access – to request a copy of the data we hold about you.
- Right to rectification – to correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) – to request deletion of your data.
- Right to restrict processing – to limit how we use your data.
- Right to data portability – to receive your data in a structured, machine-readable format.
- Right to object – to stop processing based on legitimate interests or direct marketing.
- Right to lodge a complaint – with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise your rights, please contact us at:
info@emilycampbell.co.uk
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. By continuing to use our website or services, you accept the updated terms.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Blue Butterfly Flooring
82 Chartfield Road
Cambridge
CB1 9JY
United Kingdom
Email: info@emilycampbell.co.uk